📜 Refund & Withdrawal Policy

Transparent, fair, and user-friendly refund process for VNC token purchases

🎯 Policy Overview

At Vinance Blockchain (VNC), we understand that circumstances change. Unlike many cryptocurrency projects that offer no refunds, we've implemented a user-friendly withdrawal-based refund system that gives you flexibility and peace of mind.

✅ Our Commitment

We believe in transparency and fairness. You can request a refund at any time before the token launch through our withdrawal system. Your investment, your choice.

⚙️ How Refunds Work

Our refund system is integrated with our withdrawal feature. Here's how you can get your money back:

Step 1: Login to Dashboard

Access your VNC account and navigate to the dashboard

Step 2: Go to Withdrawals

Click on "Withdraw" in the navigation menu

Step 3: Request Withdrawal

Enter the amount you wish to withdraw (refund)

Step 4: KYC Verification

Complete KYC if not already done (required for security)

Step 5: Processing

Your refund will be processed within 5-7 business days

✅ Refund Eligibility

You ARE Eligible for Refund If:

⚠️ Refund Limitations

  • Referral Bonuses: Bonus tokens earned through referrals are non-refundable
  • Promotional Tokens: Airdrop and promotional tokens cannot be refunded
  • Post-Launch: Once tokens are launched on DEX, refunds are subject to market conditions
  • Processing Fees: Original payment gateway fees are non-refundable

💳 Refund Methods

Refunds are processed through the following methods based on your original payment:

🏦
Bank Transfer (NEFT/IMPS)

3-5 business days

📱
UPI

24-48 hours

💎
Crypto (USDT/BNB)

1-24 hours

🌐
PayPal

2-3 business days

⏱️ Processing Timeline

Stage Duration Description
Request Submission Instant Your withdrawal request is logged
Review & Verification 24-48 hours Security checks and KYC verification
Approval 1-2 business days Admin review and approval
Fund Transfer 1-5 business days Based on payment method

🚀 Fast-Track Refunds

KYC-verified users with purchases under ₹10,000 are eligible for fast-track processing (usually completed within 24-48 hours).

📋 Special Cases

Partial Refunds

You can request a partial refund for any portion of your investment. For example, if you purchased ₹50,000 worth of VNC tokens, you can withdraw ₹20,000 and keep ₹30,000 invested.

Post-Launch Scenarios

After the token launches on PancakeSwap (DEX), the refund policy changes:

Fraudulent Transactions

If we detect fraudulent activity, the refund may be delayed or denied pending investigation. We reserve the right to report suspicious activities to relevant authorities.

📞 Need Help?

If you have questions about refunds or need assistance with your withdrawal:

📧
Email Support support@vinancecoin.com
💬
Telegram @vinancecoin
🐦
Twitter/X @vinancecoin
Login to Request Refund Create Account

⚖️ Legal Disclaimer

This refund policy is subject to change based on regulatory requirements and market conditions. Cryptocurrency investments carry inherent risks, and past performance does not guarantee future results. By participating in the VNC presale, you acknowledge that you understand these risks and accept the terms outlined in this policy.

VNC reserves the right to modify this policy with prior notice to users. Any changes will be communicated via email and updated on this page.

Last Updated: January 28, 2026 • Version 1.0