Transparent, fair, and user-friendly refund process for VNC token purchases
At Vinance Blockchain (VNC), we understand that circumstances change. Unlike many cryptocurrency projects that offer no refunds, we've implemented a user-friendly withdrawal-based refund system that gives you flexibility and peace of mind.
We believe in transparency and fairness. You can request a refund at any time before the token launch through our withdrawal system. Your investment, your choice.
Our refund system is integrated with our withdrawal feature. Here's how you can get your money back:
Access your VNC account and navigate to the dashboard
Click on "Withdraw" in the navigation menu
Enter the amount you wish to withdraw (refund)
Complete KYC if not already done (required for security)
Your refund will be processed within 5-7 business days
Refunds are processed through the following methods based on your original payment:
3-5 business days
24-48 hours
1-24 hours
2-3 business days
| Stage | Duration | Description |
|---|---|---|
| Request Submission | Instant | Your withdrawal request is logged |
| Review & Verification | 24-48 hours | Security checks and KYC verification |
| Approval | 1-2 business days | Admin review and approval |
| Fund Transfer | 1-5 business days | Based on payment method |
KYC-verified users with purchases under ₹10,000 are eligible for fast-track processing (usually completed within 24-48 hours).
You can request a partial refund for any portion of your investment. For example, if you purchased ₹50,000 worth of VNC tokens, you can withdraw ₹20,000 and keep ₹30,000 invested.
After the token launches on PancakeSwap (DEX), the refund policy changes:
If we detect fraudulent activity, the refund may be delayed or denied pending investigation. We reserve the right to report suspicious activities to relevant authorities.
If you have questions about refunds or need assistance with your withdrawal:
This refund policy is subject to change based on regulatory requirements and market conditions. Cryptocurrency investments carry inherent risks, and past performance does not guarantee future results. By participating in the VNC presale, you acknowledge that you understand these risks and accept the terms outlined in this policy.
VNC reserves the right to modify this policy with prior notice to users. Any changes will be communicated via email and updated on this page.